who are the fixers?
J.F. and Jean are Business and Quality Management Professionals with 25+ combined years of experience in creating business management systems, quality improvement, process re-engineering, compliance auditing, compliance management, process management, engineering and operations support. They have extensive experience in designing, developing, deploying and maintaining robust business management systems. They also have a solid background driving business improvements utilizing TQM tools and techniques, Lean methodology, Six Sigma, Statistical Process Control, ISO compliance, goal setting and alignment, Maturity Model (process performance metric) implementation, self-reliant work teams, auditing and training.
J.F. and Jean are Six Sigma certified (black belt and green belt respectively) and are professionally trained ISO 9000 auditors. They have worked with both large and small businesses and corporations including:
Amazon.com
Sun Microsystems
Storage Technology Corporation
University of California San Diego
California Polytechnic University
Seagate
Maxtor
Classic California Homes
Mission Coast Realty